Royal Heights Resort has a strong commitment to providing excellent service to all of our customers, including respecting their concerns about privacy. Our goal is to provide you with an Internet experience that delivers the information, resources and services that are most relevant to you. To achieve this goal part of the operation of the site includes the gathering of certain types of information about site users. Royal Heights Resort uses its best efforts to protect the personal information given to us by visitors.
We respect the privacy of our users and do not collect information from you without your knowledge. We will not sell, share or rent this information to others in ways different from what is disclosed in this statement.
Our website has several security measures in place to protect the loss, misuse or alteration of information under our control. We will not release your registration, personalization and usage data to outside organizations. Royal Heights Resort will not disclose identifiable user information to any third party without consent. We may use information collected for market analysis and we may provide aggregate statistics to reputable third party organizations. We will not include any information that will personally identify any individual to any third party.
We reserve the right to disclose part or all information concerning you and your use of the services at such time and in such manner as is permitted or required by law to the relevant authorities or necessary to protect the rights, property or safety of Royal Heights Resort our users and others.
Surveys & Contests
Frequently our site requests information from users through surveys or contests. Participation in these surveys and contests is completely voluntary. Information requested may include contact information (such as name and shipping address), and demographic information. Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.
Securing the Transmission and Storage of Information
We would like our site visitors to feel confident about using the site to plan or purchase their accommodations. In Royal Heights Resort we are committed to protect the information we collect.
The personal identifiable information you provide to us for making a reservation, is made available to the applicable hotel for the purpose of meeting your reservation request. When we ask you for credit card data when making a reservation or purchasing a gift certificate, it is transferred over a Secured Sockets Layer (SSL) line provided you are using a SSL enabled browser such as Microsoft Internet Explorer or Netscape Navigator. We also use SSL on other select pages where you would enter personally identifiable information. This ensures that your information is encrypted as it travels over the Internet. This secure mode is enabled before any such information is transmitted from your computer.
The personal information that we collect from you online is stored by Royal Heights Resort on databases protected through a combination of physical and electronic access controls, firewall technology and other reasonable security measures.
Our secure server encrypts all of your personal information, including your name, address, and credit card information, so that it cannot be read as it is transmitted over the Internet. Encrypted information (necessary to complete the reservation) received by Royal Heights Resort is shared only with the travel providers that you select in your reservation.
We do NOT store your credit card information in your User Profile unless you ask us to do so.
It is our intention to only send you e-mail communication that will be useful to you and that you want to receive. We will use your e-mail address to send correspondence about our hotels in Crete Greece, including:
- Request confirmations
- Important updates about your travel plans
- Notifications of travel specials
Every time you receive e-mail you will be provided the choice to opt-out of future e-mails by following the instructions provided in the e-mail.
Opt-In Email Services
If a user wishes to subscribe to our opt-in email services (for example, our newsletter), we ask for contact information such as name and email address.
Please check here frequently as we may update this policy from time to time.
Royal Heights Resort reserves the right to change content of their site at any time.
For additional information please contact us.